Our Patient Portal gives you secure online access to your health information
The Cempa Community Care Patient Portal is a secure, convenient, and easy-to-use website that gives you round-the-clock access to your health information. View labs, medications, and immunization records. Get reminders. Exchange messages with your doctor. Stay informed and take charge of your health!
Follow the link below to register for your Patient Portal Access
Need help logging in? Call us at (423) 265-2273.
Online health access on your smartphone
Access your health record with the healow™ smartphone app. Along with the features you get with our Patient Portal, the healow app can manage multiple accounts (all family members), set medication and appointment reminders, and use trackers to help manage health. The healow app is a secure and convenient way to manage what’s important and puts YOU in control of your health.
Healow is available free on the Apple app store and Google Play store.
STEPS TO INSTALL THE HEALOW APP
Visit your provider ONLINE- Cempa is now offering Telehealth Visits
Cempa Community Care is offering Telehealth Visits as a way to provide patient care with a provider without coming to one of our clinics. If you have a Telehealth Visit, please understand based on your exam our provider may still feel it is necessary to be seen in the clinic for further treatment and/or labs. Please call our office at 423.265.2273 for an appointment.
Follow the link below for Telehealth Instructions & Patient Guidelines
PREPARING FOR YOUR TELEHEALTH VISIT
Frequently Asked Questions
Do I have to pay to get access to the Patient Portal and healow app?
Access to our Portal and the healow app are completely free. We share this information with our patients to give them access to their health records and help them make better healthcare decisions.
Is having online access secure?
Yes, the information is completely secure. It is protected with a username and password / PIN number of your choice and through SSL encryption.
What can I access through the healow mobile app and Patient Portal?
We share information with our patients that we feel can help them and keep them informed. Every practice is different, and we try to provide patients with key information regarding their children’s health. For a complete list of features, ask our friendly staff.
How do I sign up?
Sign-up is simple and outlined in the steps above. You should receive a username and password from our practice via email that you can print out and customize after your initial login. Access can be made via any web browser, or through the smartphone app.
What if I forget my username and/or password?
The app and our Portal allow you to reset your username and/or password. You can also call the front desk and we can reset the username and/or password for you.
What if I need technical assistance?
User support is built into the web portal and the app, or you can ask a member of our staff.