Date Posted: January 29, 2026
*Notice: One of our vendors was impacted by a security incident, which affected some of our patients’ or their primary insured’s protected health information. Learn more
Important Privacy Notice
Cempa Community Care is providing this notice to inform individuals of a recent privacy incident involving protected health information of some patients, in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
What Happened
Cempa was notified by its electronic health record vendor of a data security incident involving a subcontractor that provides insurance eligibility transaction services. The incident involved unauthorized access to certain data processed through the vendor’s systems.
What Information Was Involved
The information involved varied by individual and may have included name, address, date of birth, Social Security number, health insurance information (including Medicare identifiers), provider name, and other demographic or health insurance-related information. No payment card or bank account information was involved.
What Is Being Done
The vendor has taken steps to secure its systems, engaged cybersecurity experts, and reported that the unauthorized activity has been contained. Complimentary identity monitoring and fraud assistance services are being offered through Kroll. Affected individuals will receive additional information by mail where possible.
What You Can Do
Individuals are encouraged to remain vigilant by reviewing account statements and monitoring credit reports for suspicious activity. Enrollment information for identity monitoring services will be provided directly to affected individuals.
For More Information
If you believe you may be affected or have questions, please contact:
Melissa White
Director of Compliance and HIPAA Privacy & Security Officer
Cempa Community Care
423.265.2273
privacy@cempa.org
Robert Morris serves as Chief of Staff to the CEO at Cempa Community Care, where he drives organizational alignment, strategic execution, and a mission-driven culture. Since joining Cempa as a Senior Strategic Advisor in June 2025, he has played a pivotal role in shaping the organization’s future-ready structure, advancing leadership development, and guiding operational transformation.
Robert brings more than 25 years of leadership experience across healthcare, aerospace and defense, utilities, and nonprofit sectors. His career includes senior roles at the Tennessee Valley Authority, where he served as Senior Strategic Advisor, Director of Communications Operations, and Senior Manager of Nuclear Materials, as well as Vice President of Program Management & Supply Chain at AAR Corporation. Throughout his career, he has built a reputation for translating strategy into execution, leading large-scale transformations, and fostering inclusive, high-performing cultures.
Deeply committed to service, Robert has dedicated his leadership beyond the workplace. He served as Chair of Cempa’s Board of Directors from 2019 to 2025, and has held leadership positions with the American Red Cross, Thrive Alabama, and the City of Huntsville’s Human Relations Commission. He is also a graduate of Leadership Chattanooga and currently serves as President-Elect of the Leadership Chattanooga Alumni Association.
Morris earned an Executive Bachelor of Business degree from Faulkner University and has completed executive leadership programs with the Tennessee Valley Authority and the Chattanooga Chamber of Commerce.
Guided by his personal why—to approach each day with empathy, curiosity, and purpose, cultivating a culture where genuine belonging fuels excellence and empowers everyone to thrive—Robert lives out the Cempa values as a compass for every decision, action, and interaction. Compassion means meeting people with empathy, seeing them fully as they are. Empowerment provides patients and staff with the tools to thrive and grow. Excellence pushes the organization to raise the bar every day. Integrity calls leaders to do the right thing, even when it is difficult. Unity reminds everyone that Cempa is strongest when it stands together. These values are not slogans—they are lived commitments to the community and to every person Robert encounters.
