Trauma-Informed Care at Cempa

During National Mental Health Awareness Month, Cempa Community Care shares our organization’s commitment to improving services for clients with trauma-informed care.

There’s one factor that can significantly impact negative health outcomes, and it may not be what you’d first guess, such an unbalanced diet or sedentary lifestyle. It’s something far more common: adverse childhood events, or ACEs.

According to a landmark study by the Centers for Disease Control and Prevention and Kaiser Permanente, ACEs have a tremendous impact on future violence, victimization and perpetration, and lifelong health and opportunity. ACEs are potentially traumatic events that occur in childhood, including experiencing violence, abuse, or neglect; witnessing violence in the home or community, or having a family member attempt or die by suicide, according to the CDC.

ACEs are linked to chronic health problems, and they’re common — more than 60% of adults surveyed experienced at least one type of ACE, and 1 in 6 adults experienced four or more types of ACEs. Furthermore, at least five of the top 10 causes of death are associated with ACEs, according to the CDC.

Sensitized Care for Every Patient

By understanding ACEs and a patient’s past trauma, healthcare providers can adapt services, policies, and programs to recognize and respect an individual’s particular needs. 

Kim Sargent, LCSW, therapist at Cempa, brings decades of experience working in healthcare settings entrenched in the trauma-informed care movement. Sargent is leading training opportunities for all team members at Cempa to incorporate the best practices of trauma-informed care.

According to the Substance Abuse and Mental Health Services Administration, a trauma-informed organization or program: 

  1. Realizes the widespread impact of trauma and understands the potential paths for recovery;
  2. Recognizes the signs and symptoms in clients, families, staff, and others involved with the system;
  3. Responds by fully integrating knowledge about trauma into policies, procedures, and practices; and
  4. Seeks to actively resist re-traumatization.

Both the ACE study and ongoing trauma-informed care enable providers to better understand a client’s behavior not as a pathology but a normal reaction to abnormal experiences. Similarly, trauma-informed care can strengthen the relationship between clients and care providers and create an environment of respect and welcoming. 

“At Cempa, we recognize that the widespread prevalence of trauma creates particular circumstances or feelings in people, and we want to respond appropriately,” Sergeant says. “Layering trauma-informed care into our services is one more way we’re making sure that community members from all backgrounds can walk into our doors and be met with a sense of welcoming. We are working to ensure our systems won’t unintentionally cause more harm because of a person’s traumatic past.”

Want to learn more about the long-term effects of ACEs and trauma-informed care? Check out Dr. Nadine Burke Harris’ TEDMED for an insightful discussion around this movement and its impact. 

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Robert Morris

Robert Morris serves as Chief of Staff to the CEO at Cempa Community Care, where he drives organizational alignment, strategic execution, and a mission-driven culture. Since joining Cempa as a Senior Strategic Advisor in June 2025, he has played a pivotal role in shaping the organization’s future-ready structure, advancing leadership development, and guiding operational transformation. 

Robert brings more than 25 years of leadership experience across healthcare, aerospace and defense, utilities, and nonprofit sectors. His career includes senior roles at the Tennessee Valley Authority, where he served as Senior Strategic Advisor, Director of Communications Operations, and Senior Manager of Nuclear Materials, as well as Vice President of Program Management & Supply Chain at AAR Corporation. Throughout his career, he has built a reputation for translating strategy into execution, leading large-scale transformations, and fostering inclusive, high-performing cultures. 

Deeply committed to service, Robert has dedicated his leadership beyond the workplace. He served as Chair of Cempa’s Board of Directors from 2019 to 2025, and has held leadership positions with the American Red Cross, Thrive Alabama, and the City of Huntsville’s Human Relations Commission. He is also a graduate of Leadership Chattanooga and currently serves as President-Elect of the Leadership Chattanooga Alumni Association. 

Morris earned an Executive Bachelor of Business degree from Faulkner University and has completed executive leadership programs with the Tennessee Valley Authority and the Chattanooga Chamber of Commerce. 

Guided by his personal whyto approach each day with empathy, curiosity, and purpose, cultivating a culture where genuine belonging fuels excellence and empowers everyone to thrive—Robert lives out the Cempa values as a compass for every decision, action, and interaction. Compassion means meeting people with empathy, seeing them fully as they are. Empowerment provides patients and staff with the tools to thrive and grow. Excellence pushes the organization to raise the bar every day. Integrity calls leaders to do the right thing, even when it is difficult. Unity reminds everyone that Cempa is strongest when it stands together. These values are not slogans—they are lived commitments to the community and to every person Robert encounters.