Welcome to Cempa Community Care (“we,” “us,” or “our”)! We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all users and visitors of our website, located at https://cempa.org and explains how we collect, use, and secure your personal data. If you have any questions or concerns please contact us at: info@cempa.org.
What Information Do We Collect?
Personal Data:
While using our website, we may ask you to provide us with specific personal data, including but not limited to name, email address, date of birth, or any other data you
provide through forms or interactions with our site.
Usage Data:
We may also collect information on how the website is accessed and used. This Usage Data may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, and other diagnostic data.
Cookies and Tracking Technologies:
We may use cookies, beacons, and similar tracking technologies to track the activity on our website and store information. Cookies are files with a small amount of data that may include an anonymous unique identifier which helps us analyze traffic, enhance your experience, and improve functionality. You can control cookie preferences through your browser settings.
How Do We Use Your Information?
We may use the information we collect to:
1. Provide and maintain our website.
2. Notify you about any updates, changes, or service-related issues at Cempa Community Care.
3. Allow you to participate in interactive features of our website.
4. Provide customer care and support.
5. Monitor the usage trends and improve website performance.
6. Detect, prevent, and address technical issues.
7. Comply with other obligations.
How Do We Store and Protect Your Information?
Your data is stored securely, and we use a variety of security measures to maintain the safety of your personal information. Your sensitive information, like payment details, is encrypted and transmitted to us securely. Despite our efforts, no method of transmission
or storage is 100% secure, and we cannot guarantee absolute security.
Do We Share Your Personal Data?
We do not sell or trade your personal data. We might share your personal data with trusted third parties that assist us in operating our website, conducting our business, or providing services to you under confidentiality agreements; we may also share with legal authorities when required to comply with legal obligations, enforce our policies, or protect rights, safety, or property.
Your Privacy Rights:
You have the right to:
1. Access, correct, update, or request deletion of your personal data.
2. Object to the processing of your personal data.
3. Request restriction of processing your personal data.
4. Request the transfer of your personal data.
5. Withdraw your consent.
To exercise any of these rights, please contact us at info@cempa.org. We may verify your identity before processing your request.
Data Retention:
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, data is securely deleted or anonymized.
Children’s Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected
information from a child under 13, we will take appropriate steps to delete it.
Third-Party Links:
Our website may contain links to other websites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.
Changes to This Privacy Policy:
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our website constitutes acceptance of the revised policy.
Contact Us:
For any questions regarding this privacy policy, you may contact us using the information below:
Email: info@cempa.org
Address: 1000 East 3rd Street, Chattanooga, TN 37403
Last Updated: March 31, 2025
Cempa Community Care (“Cempa,” “we,” or “us”) may send SMS (text) messages to patients, clients, or authorized caregivers as part of our service to improve communication and care coordination. This notice explains how we use text messaging, how you can control it, and what you can expect.
By providing your mobile number to Cempa and consenting to receive text messages, you authorize us to contact you via SMS for care-related communication. This includes, but is not limited to:
These messages are sent on an individual basis by authorized staff members using our secure phone system (Zultys). We do not use this service for marketing or promotional purposes.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.
Message frequency may vary depending on your care needs and communication preferences. You will only receive messages that are relevant to your care and services.
Cempa does not charge any fees for SMS messaging. However, standard message and data rates may apply based on your mobile plan. Please check with your mobile carrier for details.
You may opt out of receiving SMS messages from Cempa at any time by:
Once we receive your opt-out request, we will stop sending SMS messages unless you opt in again later.
If you need help or have questions about an SMS you received, you can reply “HELP” to the message or contact us directly:
Email: info@cempa.org
Phone: 423.265.2273
While SMS is a convenient way to communicate, it is not a fully secure platform. We will limit sensitive personal health information in text messages whenever possible. Your information is managed in accordance with our Privacy Policy and applicable privacy laws.
SMS communication services are intended for adult patients or legal guardians. By providing your mobile number, you affirm that you are at least 18 years old or the legal guardian of a patient.
In addition to Zultys-based SMS messages, Cempa may also send secure communications and health campaigns through our electronic health record (EHR) system or other third-party tools. These systems are managed separately and may include their own opt-out or consent options.
If you have questions or would like to opt out of any communication platform, please contact us using the information below.
For any questions, opt-out requests, or support regarding text messaging or other communications, please contact:
Cempa Community Care
1000 East Third Street, Suite 201, Chattanooga, TN 37403
Phone: 423.265.2273
Email: info@cempa.org
Last Update: November 13, 2025
Robert Morris serves as Chief of Staff to the CEO at Cempa Community Care, where he drives organizational alignment, strategic execution, and a mission-driven culture. Since joining Cempa as a Senior Strategic Advisor in June 2025, he has played a pivotal role in shaping the organization’s future-ready structure, advancing leadership development, and guiding operational transformation.
Robert brings more than 25 years of leadership experience across healthcare, aerospace and defense, utilities, and nonprofit sectors. His career includes senior roles at the Tennessee Valley Authority, where he served as Senior Strategic Advisor, Director of Communications Operations, and Senior Manager of Nuclear Materials, as well as Vice President of Program Management & Supply Chain at AAR Corporation. Throughout his career, he has built a reputation for translating strategy into execution, leading large-scale transformations, and fostering inclusive, high-performing cultures.
Deeply committed to service, Robert has dedicated his leadership beyond the workplace. He served as Chair of Cempa’s Board of Directors from 2019 to 2025, and has held leadership positions with the American Red Cross, Thrive Alabama, and the City of Huntsville’s Human Relations Commission. He is also a graduate of Leadership Chattanooga and currently serves as President-Elect of the Leadership Chattanooga Alumni Association.
Morris earned an Executive Bachelor of Business degree from Faulkner University and has completed executive leadership programs with the Tennessee Valley Authority and the Chattanooga Chamber of Commerce.
Guided by his personal why—to approach each day with empathy, curiosity, and purpose, cultivating a culture where genuine belonging fuels excellence and empowers everyone to thrive—Robert lives out the Cempa values as a compass for every decision, action, and interaction. Compassion means meeting people with empathy, seeing them fully as they are. Empowerment provides patients and staff with the tools to thrive and grow. Excellence pushes the organization to raise the bar every day. Integrity calls leaders to do the right thing, even when it is difficult. Unity reminds everyone that Cempa is strongest when it stands together. These values are not slogans—they are lived commitments to the community and to every person Robert encounters.
